Contact Us

We are here to help.

If you have any questions about your order, shipping, returns, product information, or general support, please feel free to reach out to us. We are always happy to assist and do our best to make your experience with Paweasego smooth and reassuring.

Customer Support

Email: support@paweasego.com

We usually respond within 24–48 business hours.

What We Can Help With

You can contact us for support with:

• Order status and tracking

• Shipping and delivery questions

• Return and exchange requests

• Damaged or lost package issues

• Product-related questions

• General store inquiries

Business Address

No. 696 Nam Hong Street, Eastern District, Hong Kong

Before You Contact Us

To help us assist you faster, please include the following in your message whenever possible:

• Your order number

• The email address used for the order

• A short description of your question

• Photos, if your issue involves a damaged or incorrect item

We appreciate your patience and will do our best to help as quickly as possible.

Need help? Email us anytime at support@paweasego.com.